Microsoft Surface Pro 4 Charger Light Flashing

We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement.

Microsoft surface pro 4 charger light flashing.

After you unplug the charger from your surface and the wall make sure to wait 10 seconds. Clean the pins on the connector with a pencil eraser. I have a second power cable which all works fine. Surface duo surface book 3 surface go 2 surface laptop 3 surface pro 7 surface pro x more.

This step resets the charger. If it still won t charge remove the screen and clean the connectors. We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices. To support customers affected by this specific symptom we will replace eligible surface pro 4 devices for a total of three years from the date of purchase free of charge for scramble issues only.

This offer does not change or impact any warranty on the product. Note that this issue cannot be addressed with a firmware or driver update. The detach key has a flashing green light if the screen and keyboard are not connected properly. Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.

Free shipping on your first order shipped by amazon. Stay connected get more productive work your way with surface. Plug the charger back into the electrical outlet and your surface. I had to hard reset it but once i did no problem.

I have exactly the same problem with my charger regular weak flashing light and no charge going to the surface the 12v cable from the black box even though the usb charging 5v cable from the black box works fine. If you re having problems charging your surface book make sure the screen is fully attached to the keyboard. Get it as soon as wed sep 23. I did all of the above fixes and nothing worked.

Didn t think anything of it. During an update yesterday my surface had a problem and the screen turned blue with weird corrupted scribbles. I noticed later on that the light on the charging cable is blinking used to be a solid light. Plug it in the other way.